Reinventing Hospitals: Strategic Survival in the Age of Digital Transformation

Amid the accelerating wave of digital transformation, healthcare systems are under growing pressure to adapt swiftly, strategically, and sustainably. Reinventing Hospitals: Strategic Survival in the Age of Digital Transformation draws on in-depth research conducted across private hospitals in Indonesia to uncover how digital change is actually implemented, from policy formulation to everyday clinical and managerial practice.

Structured around six critical dimensions: strategic management, managerial roles, strategic renewal, digital readiness, strategic agility, and the shift from policy to practice in digital health governance, this book offers a comprehensive yet grounded perspective on what it takes to navigate disruption. It demonstrates that successful transformation is not merely a matter of adopting new technologies, but of cultivating leadership, aligning organizational capabilities, and fostering a culture that can respond to continuous change.

By bridging robust theoretical frameworks with real-world insights, each chapter provides both analytical clarity and practical relevance. The result is a nuanced understanding of how healthcare organizations can move beyond incremental change toward meaningful, system-wide transformation.

An essential reading for healthcare professionals, academics, and policymakers, this book equips readers with the insights needed to lead change, strengthen institutional resilience, and enhance the quality of hospital care in an increasingly complex digital landscape.

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“Reinventing Hospitals is a timely and valuable contribution to innovation management in healthcare. Erwin Tenggono offers an insightful framework for how hospitals can strategically navigate digital transformation through leadership, agility, and system-wide innovation. A particularly relevant guide for Indonesia’s healthcare system, this book provides practical and strategic guidance for building more resilient, innovative, and future-ready hospitals in an increasingly complex digital era.” —Nuran Acur Professor of Innovation Management, Adam Smith Business School, University of Glasgow

“Erwin Tenggono has provided readers with a thoughtful and meaningful guide for understanding how hospitals can remain relevant, resilient, and impactful in a rapidly changing world.” —Prof. Rhenald Kasali, Ph.D. Professor of Management, Faculty of Economics and Business, Universitas Indonesia